Albi Chevrolet Buick Gmc Corvette Laval

Bought my brand new Bolt a couple of weeks back need give a shout out to Oliver Basmadji and Alexandre Ghandour for the great customer service and care they provided. Made feel like I was the only customer they were taking care off and not a number. Will Definitely recommend those two guys to anyone looking to buy a car. Keep it up guys.

Dear [Dealership Contact], I am writing to inquire about the status of the engine replacement for my Chevrolet Silverado, which has been at your dealership for approximately seven months. Despite multiple attempts to follow up with your team, I have not received any updates on the repair process, which has caused a significant inconvenience and frustration. As a customer, I understand that delays can happen, but I feel that the lack of communication and follow-up from the dealership has been unacceptable. I am hoping to receive a clear timeline for when the repair will be completed so that I can plan accordingly. In addition, I am concerned about the potential loss of use of my vehicle for such an extended period of time. I would appreciate it if you could provide me with an explanation of what has caused the delay and what measures your dealership is taking to resolve the issue as soon as possible. If I do not receive a satisfactory response, I will have no choice but to escalate my concerns to the manufacturer and seek legal advice regarding my rights as a consumer. I appreciate your attention to this matter and look forward to hearing from you soon. Sincerely, Jason Bergeron "I had an extremely frustrating experience with Albi Chevrolet when I brought my Chevrolet Silverado in for an engine replacement. The dealership had my truck for seven months and failed to provide any updates or communication about the status of the repair. Despite multiple attempts to follow up with the team, I was left in the dark and unable to plan accordingly. The lack of communication and follow-up from the dealership was unacceptable and caused a great deal of inconvenience and frustration. Additionally, the extended period of time that my vehicle was in the dealership's possession caused me to incur additional expenses and potential income loss. I took steps to try to resolve the issue, but unfortunately, the dealership did not provide a satisfactory response. As a result, I had to escalate my concerns to the manufacturer and seek legal advice regarding my rights as a consumer. Overall, I cannot recommend Albi Chevrolet based on my experience with the extended period of time it took to repair my vehicle and the lack of communication and follow-up during that time."